Cookie Policy (CA)

Effective Date: September 25, 2026
Last Updated: September 25, 2026

Canada Metal North America (“Canada Metal,” “we,” “us,” or “our”) uses cookies and similar technologies on canadametal.com (the “Website”) to help operate the Website, improve its performance, understand how visitors use our Website, and provide a better browsing experience.

This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.

This policy is intended to support Canada Metal’s privacy practices and compliance with applicable privacy legislation, including Québec’s Act respecting the protection of personal information in the private sector, as amended by Law 25.

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow a website to recognize your browser or device and remember certain information about your visit.

We may also use similar technologies, such as pixels, tags, scripts, or other tracking technologies, for purposes similar to cookies.

Cookies may be:

  • Session cookies, which are deleted when you close your browser; or
  • Persistent cookies, which remain on your device for a specified period or until you delete them.

How We Use Cookies

Depending on your preferences and the technologies implemented on our Website, Canada Metal may use cookies for the following purposes:

Strictly Necessary Cookies

These cookies are required for the Website to function properly. They may support basic website functionality, security, navigation, forms, or other services that you have requested.

Because these cookies are necessary for the operation of the Website, they may not require consent where permitted by applicable law.

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our Website. They may collect information such as the pages visited, approximate location, browser or device information, referral source, and how visitors navigate through the Website.

We use this information to measure website performance, identify technical issues, improve our content and services, and enhance the overall user experience.

Where required by applicable law, these cookies will only be activated after you provide consent.

Functional Cookies

Functional cookies may allow the Website to remember information or preferences you have selected and provide enhanced functionality.

Where consent is required, these cookies will only be used after you provide consent.

Marketing or Advertising Cookies

If marketing, advertising, remarketing, or similar technologies are used on the Website, these technologies may collect information about your browsing activity to help measure advertising performance or deliver more relevant communications or advertising.

Where required by applicable law, these cookies will only be activated after you provide consent.

Note: Canada Metal should update this section if advertising or remarketing technologies are not used on the Website.

Cookies and Personal Information

Some cookies or similar technologies may collect information that can be associated with an identifiable individual. Where this information constitutes personal information under applicable privacy legislation, Canada Metal handles it in accordance with its Privacy Policy and applicable privacy requirements.

We seek to limit the collection of personal information to what is necessary for the identified purposes.

When consent is required, we will provide information about the relevant purposes and seek consent in a manner that is clear and understandable.

Your Cookie Choices and Consent

When you first visit our Website, you may be presented with a cookie consent banner or preference centre where applicable.

Depending on the type of cookie, you may be able to:

  • Accept applicable cookies;
  • Reject or decline non-essential cookies;
  • Select or change your preferences by cookie category; or
  • Withdraw or modify your consent at any time.

Your consent is voluntary and should be informed and specific to the purposes described.

Where required, declining non-essential cookies will not prevent you from accessing the core content and functionality of the Website.

You can change your cookie preferences at any time by using the Cookie Settings or similar preference-management option available on the Website.

How to Manage Cookies Through Your Browser

You can also manage or delete cookies through your browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive a notification before cookies are placed on your device.

Please note that disabling certain cookies may affect the functionality or performance of some parts of the Website.

Third-Party Cookies

Some cookies may be placed by third-party service providers that provide services to Canada Metal, such as website analytics, security, embedded content, forms, or other website functionality.

These third parties may process information collected through cookies in accordance with their own privacy policies and applicable contractual or legal requirements.

Before publishing this Cookie Policy, Canada Metal should identify the third-party services actually operating on the Website and provide the applicable provider names and links to their privacy information where appropriate.

Information That May Be Collected

Depending on the cookies and technologies in use, information collected may include:

  • IP address or an abbreviated IP address;
  • Browser type and version;
  • Device type and operating system;
  • Pages visited;
  • Date and time of visits;
  • Referring website or source;
  • Website interactions, such as clicks and navigation;
  • General geographic information; and
  • Technical information required to operate and secure the Website.

The information collected through cookies will be used only for the purposes identified in our privacy practices and as permitted or required by applicable law.

Retention of Cookie Information

Cookies remain on your device for different periods depending on their purpose and configuration.

Some cookies expire when you close your browser, while others remain for a defined period.

Canada Metal retains information associated with cookies only for as long as reasonably necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Privacy and Protection of Personal Information

Canada Metal is committed to protecting personal information collected through its Website.

Our broader privacy practices explain how we collect, use, disclose, retain, protect, and manage personal information. This Cookie Policy should therefore be read together with our Privacy Policy.

Under Québec privacy requirements, organizations that collect personal information through technological means are required to provide clear information about their privacy practices, including the use of cookies where applicable.

Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you;
  • Request correction of inaccurate or incomplete personal information;
  • Withdraw consent where consent is the legal basis for processing;
  • Ask questions about how your personal information is collected, used, or disclosed; and
  • Submit a privacy-related complaint.

Certain legal exceptions may apply to these rights.

Privacy Officer

Canada Metal has designated a person responsible for the protection of personal information.

Privacy Officer
Canada Metal North America
8271 Lafrenaie Street
Montréal, Québec H1P 2B1
Canada

Email: thall@canadametal.com
Telephone: 514-327-2011
Toll-Free: 1-800-363-7110

Canada Metal should ensure that the name or title and contact information of its privacy officer are published and kept current, as required under Québec privacy requirements.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our Website, cookies and tracking technologies, business practices, or applicable privacy requirements.

When we make changes, we will update the Last Updated date at the top of this policy. Where required, we will provide appropriate notice of material changes.

Contact Us

If you have questions about this Cookie Policy, our use of cookies, or our privacy practices, please contact us:

Canada Metal North America
8271 Lafrenaie Street
Montréal, Québec H1P 2B1
Canada

Phone: 514-327-2011
Toll-Free: 1-800-363-7110
Email: sales@canadametal.com

For more information about Canada Metal and its services, please visit canadametal.com.

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